Lettance
← All rules

Deposits

Give the deposit prescribed information within 30 days

Within 30 days of receiving a deposit, give the tenant and anyone who paid it on their behalf the prescribed information about the scheme and the deposit, in the prescribed form or substantially the same.

Status
In force since 6 April 2007
Penalty
See below
Topic
Deposits

Who it applies to

A tenancy deposit is received for an assured tenancy in England.

What you must do

Give each tenant and any relevant person (third-party payer) the information in article 2 of the Housing (Tenancy Deposits) (Prescribed Information) Order 2007: scheme administrator contact details; the scheme leaflet information; repayment, non-contact and dispute procedures and the dispute resolution facilities; deposit amount; property address; landlord, tenant and relevant person contact details; circumstances in which deductions may be made; and a landlord-signed certificate that the information is accurate and that the tenant was given the opportunity to sign to confirm it.

Deadline

30 days beginning with the date the deposit is received (HA 2004 s.213(6)(b)); often before the tenancy starts. No schema event exists for deposit receipt.

Evidence to keep

  • Signed prescribed information document
  • Proof of delivery to each tenant and any relevant person
  • Scheme leaflet provided

If you do not comply

Other consequences
County court must award 1-3x the deposit if not given within 30 days (HA 2004 s.214). No possession order (except Grounds 7A/14) until the prescribed information has been given in the prescribed form (new s.215(3)), unless the deposit has been returned or a s.214 claim concluded.

The law

Official guidance

Notes

There is no single GOV.UK form; schemes publish prescribed-information templates. Giving the information late removes the possession bar but not liability for the 1-3x award.

2 rules