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Registration

Landlord ombudsman (redress scheme) membership: expected 2028, not yet required

Private landlords will have to join a government-approved landlord redress scheme (the PRS Landlord Ombudsman). The government expects mandatory sign-up in 2028; no start date has been set in law.

Status
Not yet in force: confirmed, no start date
Penalty
Civil penalty up to £7,000, Criminal offence, Rent repayment
Topic
Registration

We hold this rule at medium confidence. Read the linked law before you rely on it.

Who it applies to

Residential landlords in England, once regulations under RRA s.64(1) are made.

What you will need to do

No action yet. When membership regulations are made, join an approved or designated scheme (possibly before marketing) and keep property information up to date with the scheme.

Deadline

Ongoing

Government roadmap (13 November 2025) expects mandatory sign-up in 2028.

If you do not comply

Civil penalty
Up to £7,000, once this rule is in force
Criminal offence
Yes, once this rule is in force
Rent repayment
A rent repayment order can be made
Other consequences
Once commenced: civil penalty up to £7,000 for breach of membership regulations, up to £40,000 for continuing-breach offences (RRA ss.66-67); RRO for s.67 offences. None of these are in force yet.

The law

Official guidance

Notes

SI 2026/1033 only sets the conditions for approving or designating a scheme; it places no duty on landlords. Penalties under s.66 were expressly excluded from commencement by SI 2026/421 reg 3(i).

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